Privacy Policy
Privacy Policy for PUREDX DIAGNOSTICS PVT. LTD.
Effective Date: 1-Jan-2026
1. Introduction
At PUREDX DIAGNOSTICS PVT. LTD., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
2. Information We Collect
We may collect the following types of information:
• Personal details (Name, Email, Phone)
• Health Information:Medical information (reports, prescriptions)
• Professional details (for doctors/nurses/labs)
• Payment information (processed securely via payment gateways)
• Device & usage data
• Health Information:Medical information (reports, prescriptions)
• Professional details (for doctors/nurses/labs)
• Payment information (processed securely via payment gateways)
• Device & usage data
3. How We Use Your Information
We use your information for various purposes, including:
• Provide healthcare services
• Manage appointments and reports
• Process payments
• Improve platform performance
• Send important notifications
• Manage appointments and reports
• Process payments
• Improve platform performance
• Send important notifications
4. Medical & Sensitive Data
• Health data is treated as confidential
• Access is restricted to authorized users only
• We follow industry-standard security practices
• Access is restricted to authorized users only
• We follow industry-standard security practices
5. Payment Security
• Payment Security
• We do not store card or UPI details
• Transaction references may be stored for audit purposes
• We do not store card or UPI details
• Transaction references may be stored for audit purposes
6. Data Sharing
We may share data only with:
• Hospitals, labs, or doctors involved in care
• Payment service providers
• Legal authorities if required by law
• Payment service providers
• Legal authorities if required by law
7. Data Retention
• Data is retained as long as required for service delivery or legal compliance
• Users may request account deletion (subject to medical/legal record obligations)
• Users may request account deletion (subject to medical/legal record obligations)
8. Cookies & Tracking
• We may use cookies to enhance user experience
• You can disable cookies via browser settings
• You can disable cookies via browser settings
9. User Rights
You have the right to:
• Access your data
• Request correction
• Request deletion (where legally permissible)
• Request correction
• Request deletion (where legally permissible)
10. Data Security
We use:
• Encryption
• Secure servers
• Role-based access control
However, no system is 100% secure.
• Secure servers
• Role-based access control
However, no system is 100% secure.
11. Changes to Privacy Policy
If you have any questions about this Privacy Policy, please contact us at:
PUREDX DIAGNOSTICS PVT. LTD.
883/Sector-105,Gurgaon
terms@puredxlab.in
+91-7976171278
883/Sector-105,Gurgaon
terms@puredxlab.in
+91-7976171278